Our Operations department focuses on four key areas - Support, Success, Business Intelligence and
Technical Ops. Keeping pace with Workable’s expanding user base, it’s a team that’s growing fast.
We like to be surprised and challenged. We want you to use this process
to understand us, as we get to know you. Ask questions, relax – and enjoy.
If you’re applying for a role as a Customer Support Specialist we’ll email you out a link to a quick questionnaire. It should only take a few hours to complete, but you’ll be given up to two days before you have to submit your answers. Just like customer support, there are no precise right or wrong answers. We’re interested in finding out more about how you think and make decisions.
Having reviewed your CV or application form, we’ll set up an informal call with our Recruiting or Hiring Manager. They’ll ask about your current role, your skills and expectations, what motivates you, and how you see your career developing.
After completing a 25-minute General Aptitude Test (through Skype or in one of our offices) we’ll give you a timed assignment to take away. It’s a chance for you to show how you approach on-the-job situations and deliverables.
This will give you a good feel for how we work and the kind of challenges we face. Core skills aside, there are no right or wrong answers. We’re interested in how you approach things, your creativity, and what you’re capable of. You’ll probably have lots of questions after completing this. We look forward to discussing them with you at the interview stage.
This is a one-hour, face-to-face discussion with your Hiring Manager. They’ll want to understand in more detail your professional experience, your skills, motivation and ambitions, and if our needs and expectations match yours.
The final stage in the process, this interview is with one of our Executive Team. They will explain more about us as a business – how we operate, our structure, our vision and our culture.
We’ll let you know our decision as soon as we can. Whatever the outcome, we’re happy to share our feedback with you. We know how important it is for your professional development.