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Buscamos un director de operaciones con experiencia para organizar y supervisar las operaciones diarias de nuestra compañía. Serás la persona encargada de asegurarse de que nuestra empresa esté bien coordinada y sea productiva mediante la gestión de sus procedimientos y el asesoramiento de sus empleados. El área de responsabilidad para este cargo es muy amplia y, por ese motivo, requiere excelentes conocimientos de varios procesos de la compañía. El candidato ideal debe ser competente y capaz de planificar muchos tipos diferentes de actividades operativas. Debe ser un excelente líder que pueda descubrir el modo más eficiente de llevar la empresa. El objetivo es salvaguardar y aumentar la eficiencia de las operaciones de la compañía para facilitar la aceleración del desarrollo y el éxito a largo plazo.

Responsabilidades

  • Servir de enlace con los superiores para tomar decisiones para las actividades operativas y fijar objetivos estratégicos
  • Planificar y controlar el funcionamiento diario de la empresa para asegurar un progreso fluido
  • Supervisar al personal de diferentes departamentos o proporcionar opiniones constructivas
  • Evaluar con regularidad la eficiencia de los procedimientos empresariales conforme a los objetivos organizativos y aplicar mejoras
  • Gestionar los procesos de compras y coordinar la asignación de material y recursos
  • Supervisar los procesos de apoyo al cliente y organizarlos para mejorar la satisfacción del cliente
  • Revisar la información financiera y ajustar los presupuestos operativos para fomentar la rentabilidad
  • Revisar y/o formular políticas y fomentar su implementación
  • Gestionar las relaciones/acuerdos con socios/proveedores externos
  • Evaluar el rendimiento general recopilando, analizando e interpretando datos y métricas
  • Garantizar que la compañía funcione legalmente y conforme a las regulaciones establecidas
  • Experiencia demostrable como director de operaciones o en un puesto equivalente
  • Excelentes habilidades de organización y de liderazgo
  • Excepcionales capacidades comunicativas y don de gentes
  • Conocimiento de las reglas jurídicas y las directrices de la industria
  • Conocimiento profundo de varias funciones y principios empresariales (p. ej., cadena de suministro, finanzas, servicio de atención al cliente, etc.)
  • Conocimientos prácticos de análisis de datos y métricas de desempeño/operativas
  • Familiaridad con MS Office y varios programas informáticos empresariales (p. ej., ERP y CRM)
  • Grado en Administración de Empresas o un campo pertinente; se valorará estar en posesión de un máster
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