= t('faq_section.where_can_i_post_jobs_for_free')

= t('faq_section.post_jobs_for_free_answer')

= t('faq_section.what_happens_after_i_publish_my_job_ad')

= t('faq_section.publish_job_ad_answer')

= t('faq_section.how_will_i_know_when_my_job_is_approved')

= t('faq_section.job_approved_answer')

= t('faq_section.why_is_workable_better_than_other_job_posting_tools')

= t('faq_section.workable_better_answer')

= t('faq_section.how_do_i_optimize_my_post_to_get_the_most_candidates')

= t('faq_section.optimize_post_answer')

= t('faq_section.what_if_im_looking_for_a_job_not_trying_to_post_one')

= t('faq_section.looking_for_job_answer')

Post your Job for Free With Workable’s Trial

Title

* Location

* Description

Nous recherchons un Technicien informatrique helpdesk compétent chargé de fournir une assistance rapide et utile concernant les systèmes informatiques. Vous répondrez aux questions concernant des sujets techniques et dispenserez des conseils pour les résoudre. Un excellent Technicien informatique helpdesk doit posséder des bonnes connaissances techniques et être en mesure de communiquer de manière efficace pour comprendre le problème et exposer sa solution. Il doit également être axé sur le client et patient pour traiter avec des clients exigeants. Le but recherché est d'apporter une valeur ajoutée aux clients qui contribuera au maintien de la renommée et aux activités de l'entreprise.
<h3>Responsabilités</h3>
<ul>
<li>Servir de premier point de contact pour les clients qui demandent une assistance technique au téléphone ou par courrier électronique</li>
<li>Réalisation de dépannages à distance par le biais de techniques de diagnostic et des questions pertinentes</li>
<li>Détermination de la meilleure solution en fonction du problème et des précisions fournies par les clients</li>
<li>Accompagnement des clients tout au long du processus de résolution de problèmes</li>
<li>Transmettre les problèmes non résolus au personnel d'assistance du niveau supérieur</li>
<li>Fourniture d'informations précises concernant les produits ou les services de informatiques</li>
<li>Enregistrement des incidents et des problèmes, ainsi que de leur résolution, dans des registres</li>
<li>Suivi et mise à jour du statut et des informations des clients</li>
<li>Transmission des commentaires ou des suggestions des clients à l'équipe interne compétente</li>
<li>Identification et suggestion d'améliorations des procédures envisageables</li>
</ul>

* Requirements

First name

Last name

Work email

Your company's phone number

Company name

Company website

Yes, I’d like to receive new resources like tutorials, templates and the latest hiring advice, and hear about Workable events. (You can opt out at any time.)

View our privacy policy.

By signing up and using the services, you confirm that you have accepted our Terms and Conditions and have read our Privacy Policy.

Frequently asked questions

Where can I post a job for free?

Using Workable’s free trial account, you can post your job ad for free to multiple job boards including Google, Glassdoor and more for 15 days.

What happens after I publish my job ad?

Every job board has its own acceptance criteria — and our support team knows them all. So after you publish your job via Workable, we’ll give it a quick review. If there are any issues with your post, we’ll email you to resolve them. Otherwise your job will be published to multiple free job boards in 12-24 hours!

How will I know when my job is approved?

Typically, it takes 12-24 hours for job boards to approve a posting. As soon as your job is approved your job status will change from “In Review” to “Published” and you’ll start getting candidates!

When do I have to pay for my job?

You can try Workable for free for 15 days. After 15 days your job will be archived and removed from job posting sites, but you’ll still be able to access your Workable account and to see all of the candidates who applied. If you want to keep your job live, you can upgrade to a paid plan. See our plan options here.

Why is Workable better than other job posting tools?

Unlike other job posting sites, Workable posts your job to multiple job boards with just one click! Once candidates are rolling in, Workable provides you with all of the advanced tools you need to contact, schedule, evaluate and select the very best candidate for your job.

How do I optimize my post to get the most candidates?

Workable will walk you through it! When you create your job you’ll set options to help candidates filter for and find your post easily. The most popular posts include a benefits section, have flexible requirements and use an application form that’s intuitive and easy to fill out. Use Workable to put it all together.

What if I’m looking for a job, not trying to post one?

If you’re a job seeker, explore thousands of open jobs hosted by Workable on the Workable Job Board.