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Buscamos un gerente de turno para supervisar las instalaciones, la seguridad y la atención al cliente. Entre las responsabilidades de un gerente de turno se incluyen supervisar las actividades diarias, garantizar la productividad de los empleados, supervisar la eficiencia de todos los procesos y crear un entorno de trabajo positivo para los empleados. También te reunirás periódicamente con la alta dirección para estar al día de los cambios, asuntos y mejoras de la organización. En definitiva, garantizarás que todas las actividades fluyan sin problemas y nos ayudarás a alcanzar los objetivos de la empresa.

Responsabilidades

  • Llevar un control de los objetivos mensuales, trimestrales y anuales
  • Colaborar con la dirección para evaluar y mejorar procesos y políticas
  • Controlar y encargarse de las comunicaciones sobre ingresos y flujo de caja
  • Mantener y aplicar las políticas de empresa
  • Formar a nuevos empleados
  • Atender quejas de empleados o problemas de desempeño cuando sea necesario
  • Comunicarse con los empleados periódicamente para determinar su satisfacción
  • Programar turnos
  • Ayudar a la dirección a elaborar el presupuesto del departamento
  • Abordar problemas y quejas de clientes
  • Programar el mantenimiento y limpieza periódicos de las instalaciones
  • Reunirse de manera periódica con la dirección superior para estar al corriente de los asuntos de la empresa
  • Supervisar la seguridad de las instalaciones
  • Experiencia laboral como gerente de turno o puesto de dirección similar
  • Se prefiere experiencia previa en el sector
  • Experiencia en atención al cliente
  • Conocimientos de gestión de efectivo y procedimientos de contabilidad
  • Capacidades para gestionar equipos
  • Grandes capacidades organizativas
  • Experiencia en mantenimiento de instalaciones o en seguridad
  • Grandes capacidades para solucionar problemas
  • Disponibilidad para trabajar a turnos, incluyendo fines de semana
  • Se valorará estar en posesión de un grado en Administración de Empresas
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