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Nous recherchons un Coach de vente chargé de coordonner les activités de formation qui contribueront à maximiser les performances de notre équipe commerciale. Les fonctions du Coach de vente incluent le mentorat au profit des nouveaux commerciaux, la conception de cours de formation individuels et d'équipe et la préparation de supports pédagogiques. Pour réussir à ce poste, il devra avoir une bonne compréhension des techniques de vente et être capable de motiver des salariés avec des anciennetés diverses. En définitive, il aidera nos commerciaux à développer leurs compétences et à atteindre leurs objectifs.

Responsabilités

  • Intervenir en tant que consultant auprès des commerciaux et fournir des conseils utiles pour faire face aux difficultés afférentes à leurs postes
  • Intégrer et former les nouveaux commerciaux
  • Identifier les besoins de formation pour les équipes et les individus
  • Développer des supports pédagogiques, y compris des présentations, argumentaires de vente et études de cas
  • Concevoir de cours de formation faisant appel à la ludification, les activités de jeux de rôles et la simulation de poste
  • Recueillir un feedback concernant tous les programmes de formation auprès des apprenants, membres de la direction et instructeurs
  • Fixer les objectifs annuels d'apprentissage et développement pour l'équipe commerciale
  • Tenir des registres à jour concernant le programme et les supports de formation
  • Évaluer les performances des salariés après chaque formation
  • Suivre les coûts des programmes de formation
  • Expérience professionnelle en tant que Coach de vente, Formateur en vente ou à un poste similaire
  • Une expérience dans des postes commerciaux ou de service à la clientèle constitue un avantage.
  • Familiarisé avec les activités de jeux de rôles et les plateformes d'apprentissage en ligne
  • Expérience pratique dans la création de présentations (par ex., vidéos ou diapositives)
  • Excellentes compétences de communication, capable de motiver les gens
  • Compétences en matière de résolution des problèmes
  • Licence en éducation, ressources humaines ou autre domaine pertinent
  • Une certification supplémentaire en formation constitue un avantage
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