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Procuramos Comissário de Voo capaz de proporcionar uma experiência de voo agradável para os nossos passageiros. Você poderá trabalhar de forma independente, tomar iniciativas e colaborar com seus colegas para ajudar os passageiros a desfrutar de seu tempo a bordo. O objetivo é assegurar nosso desenvolvimento financeiro ao estabelecer nossa empresa como um anfitrião confiável e atencioso.

Responsabilidades

  • Entender as atribuições da sua função durante o voo e agir do melhor modo possível
  • Garantir a satisfação dos passageiros respondendo às perguntas e prestando-lhes assistência
  • Verificar a cabine antes da decolagem para assegurar o cumprimento das normas de segurança
  • Receber os viajantes a bordo e levá-los a seus assentos se necessário
  • Servir alimentação e bebidas e vender produtos
  • Fazer a apresentação de "segurança" de modo eficiente
  • Monitorar a cabine frequentemente durante todo o voo
  • Respeitar os regulamentos e procedimentos estabelecidos
  • Manter a calma e oferecer ajuda aos passageiros em caso de emergência
  • Dar atenção especial a passageiros com necessidades especiais (crianças, pessoas com deficiência, idosos, etc.)
  • Elaborar relatórios precisos sobre quaisquer problemas ou acontecimentos significativos
  • Experiência comprovada como Comissário de Voo ou com experiência em atendimento ao cliente
  • Fluência em inglês, conhecimento de outros idiomas é um diferencial
  • Conhecimentos básicos de MS Office
  • Abordagem orientada ao cliente
  • Boa aparência, apresentação profissional e bom estado de saúde
  • Habilidades excepcionais de comunicação e apresentação
  • Temperamento calmo e paciente com aptidão para resolver problemas
  • Certificação ou treinamento de Comissário de Voo
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