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Αναζητούμε ένα έμπειρο Senior Account Executive για να διαχειρίζεται το χαρτοφυλάκιο των λογαριασμών μας και να εποπτεύει την ομάδα Account Executive. Για το ρόλο αυτό, είναι απαραίτητες οι ισχυρές επικοινωνιακές δεξιότητες και η διάθεση εξυπηρέτησης των πελατών. Ως Senior Account Executive, θα πρέπει επίσης να δίνετε προτεραιότητα στα αποτελέσματα και να μας βοηθήσετε να επιτύχουμε τους επιχειρηματικούς μας στόχους. Εν κατακλείδι, θα πρέπει να είστε σε θέση να επιτύχετε στόχους πωλήσεων και κερδοφορίας, με αποτελεσματική διαχείριση νέων και υφιστάμενων λογαριασμών.

Αρμοδιότητες

  • Ορισμός και παρακολούθηση στόχων πωλήσεων
  • Προσδιορισμός πιθανών πελατών και καθορισμός στρατηγικών προσέγγισης
  • Ανάπτυξη ισχυρών και μακροπρόθεσμων σχέσεων με τους πελάτες
  • Λειτουργία ως σύνδεσμος μεταξύ πελατών και Account Executives
  • Εποπτεία της ομάδας Account Executives και Representatives αντιπροσώπων και διασφάλιση τήρησης των προθεσμιών
  • Επίλυση προβλημάτων και χειρισμός παραπόνων γρήγορα και αποτελεσματικά
  • Διαπραγμάτευση συμβάσεων και κλείσιμο συμφωνιών
  • Υποστήριξη της ομάδας πωλήσεων και των πελατών με νέες λειτουργίες και κυκλοφορίες προϊόντων
  • Λήψη σχολίων ανατροφοδότησης και υπόδειξη τρόπων για αύξηση της αφοσίωσης των πελατών
  • Αποδεδειγμένη εργασιακή εμπειρία ως Senior Account Executive
  • Καλή εμπειρία με λογισμικό CRM και MS Office (ιδιαίτερα MS Excel)
  • Ικανότητα κατανόησης και ανάλυσης δεικτών μέτρησης απόδοσης πωλήσεων
  • Εξαιρετικές δεξιότητες επικοινωνίας και διαχείρισης ομάδας
  • Ισχυρές δεξιότητες ανάλυσης και διαπραγμάτευσης
  • Επιχειρηματική οξυδέρκεια με διάθεση επίλυσης προβλημάτων
  • Πτυχίο BSc στη Διοίκηση Επιχειρήσεων, Πωλήσεις ή σχετικό τομέα
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