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Nous recherchons un Coordinateur de comptes pour assurer un soutien administratif journalier à nos chargés de comptes et à nos représentants de comptes en vue d'assurer des procédures de ventes sans encombre. Pour réussir à ce poste, vous devrez être très organisé(e) et capable d'effectuer simultanément plusieurs tâches pour différents clients et différentes équipes. Si vous avez l'expérience des campagnes de marketing et comprenez ce qu'est un excellent service à la clientèle, nous souhaiterions vous rencontrer. Notre candidat(e) idéal(e) sera à la fois capable d'administrer les activités de vente quotidiennes et de lancer des idées innovantes pour améliorer nos relations avec les clients. En définitive, vous stimulerez la croissance de notre société en étant une composante essentielle de l'équipe de gestion de comptes.

Responsabilités

  • Préparer, remplir et récupérer des documents liés à la vente, par ex. des contrats
  • Concevoir et renouveler des propositions de vente
  • Actualiser les bases de données avec des informations de compte
  • Coordonner les réunions, les appels et les démos pour l'équipe de gestion de comptes
  • Conduire des recherches sur des clients potentiels
  • Assurer la liaison avec les équipes internes pour assurer un bon service pré- et post-ventes
  • Transmettre les réactions des clients aux équipes de marketing, des ventes et du développement de produit
  • Créer des rapports détaillés sur les résultats des campagnes
  • Réaliser des études de marché et de la concurrence
  • Aider à la création de supports promotionnels (par ex. des présentations et des vidéos)
  • Expérience professionnelle avérée de Coordonnateur de comptes, Coordinateur des ventes ou à un poste similaire
  • Excellentes compétences informatiques (MS Office en particulier)
  • Expérience pratique de logiciels CRM
  • Expérience des campagnes de marketing/publicité
  • Capacités organisationnelles et de gestion du temps
  • Solides talents de négociateurs couplés à une aptitude à la résolution de problèmes
  • Licence en administration d'entreprises, marketing ou un domaine y afférent
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