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Wir suchen einen Vertriebsmitarbeiter im Einzelhandel (m/w/d), der exzellenten Kundenservice bietet und die Sollvorgaben für den Verkauf erfüllt. Kandidaten mit starken Kommunikationsfähigkeiten, die dafür sorgen können, dass Kunden sich im Geschäft willkommen fühlen, stechen heraus. Sie helfen Kunden bei der Ermittlung der Bedürfnisse, präsentieren unsere Produkte und Dienstleistungen, beantworten Fragen und empfehlen Lösungen. Eine positive Haltung und der Wunsch, Probleme und Beschwerden von Kunden schnell zu lösen, führen in dieser Position zum Erfolg. Letzlich stellen Sie sicher, dass Kunden unser Geschäft zufrieden verlassen und tragen zur Rentabiltiät des Geschäfts bei.

Aufgaben

  • Kunden begrüßen und anleiten
  • Genaue Informationen bereitstellen (z. B. Produkteigenschaften, Preis und Kundendienst)
  • Fragen von Kunden zu konkreten Produkten/Dienstleistungen beantworten
  • Preis- und Funktionsvergleiche durchführen, um den Kaufvorgang zu vereinfachen
  • Cross-Selling von Produkten
  • Sicherstellen, dass die Regale voll gefüllt sind
  • Verwalten von Umtauschvorgängen
  • Absprache mit dem Team der Vertriebsmitarbeiter im Einzelhandel, um exzellenten Kundenservice zu bieten (insbesondere zu Hochzeiten)
  • Kunden über Rabatte und Sonderangebote informieren
  • Feedback von Kunden an Filialleiter weitergeben
  • Sich über neue Produkte/Dienstleistungen auf dem Laufenden halten
  • Nachgewiesene Berufserfahrung als Vertriebsmitarbeiter im Einzelhandel, Vertriebsfachkraft oder in einer ähnlichen Funktion
  • Verständnis für den Verkaufsvorgang im Einzelhandel
  • Vertrautheit mit den Grundlagen des Verbraucherverhaltens
  • Kenntnisse über die Lagerbestandsverwaltung
  • Grundlegende mathematische Fähigkeiten
  • Nachgewiesene Erfolge beim Erfüllen von Sollvorgaben für den Verkauf
  • Exzellente Kommunikationsfähigkeiten, in der Lage, vertrauensvolle Beziehungen aufzubauen
  • Fähigkeit, in einem schnelllebigen Umfeld Leistung zu bringen
  • Flexibilität, in mehreren Schichten zu arbeiten
  • Realschulabschluss
  • B.Sc.-Abschluss in Marketing oder einem verwandten Bereich ist ein Plus
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