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Buscamos un Procesador de préstamos hipotecarios eficiente para tramitar los expedientes de préstamos hipotecarios y ayudar a los clientes a presentar solicitudes completas. Reunirás toda la documentación necesaria y detectarás errores para garantizar la aprobación de la hipoteca. Si deseas tener éxito como Procesador de préstamos hipotecarios, debes estar muy orientado a los detalles. El servicio al cliente y las capacidades comunicativas son clave, ya que serás el aglutinante de todas las partes interesadas, desde los clientes hasta los suscriptores. Los Procesadores de préstamos hipotecarios también deben dominar las matemáticas y tener excelentes capacidades de gestión del tiempo.

Responsabilidades

  • Realizar una evaluación general de una solicitud (documentos financieros, tipo de hipoteca, etc.)
  • Ayudar a los clientes a elegir la hipoteca más adecuada
  • Recopilar todos los datos importantes del cliente (activos, deudas, etc.)
  • Verificar la información y las referencias contactando con las fuentes adecuadas
  • Corregir errores e investigar incoherencias
  • Enviar expedientes de préstamo completos para su estudio
  • Actuar de punto de contacto entre los encargados de préstamos, los suscriptores y los clientes
  • Realizar una revisión final del expediente antes de cerrarlo
  • Experiencia demostrable como Procesador de préstamos hipotecarios o en un puesto similar
  • Comprensión de los procedimientos de procesamiento y suscripción de préstamos
  • Conocimiento de la legislación y las mejores prácticas
  • Dominio de software informático de préstamos hipotecarios (p. ej., Calyx Point)
  • Excelentes capacidades de comunicación y de atención al cliente
  • Excelente atención al detalle
  • Bien organizado y capaz de soportar la presión
  • Capacidades matemáticas
  • Título de educación secundaria; preferiblemente con grado universitario
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