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Estamos procurando um Diretor de Empréstimos para avaliar, autorizar aprovações ou negar solicitações de empréstimo para pessoas físicas ou jurídicas. O profissional deverá atuar como elo de ligação entre clientes e nossa instituição financeira e ajudar os solicitantes qualificados a adquirir empréstimos em tempo hábil.

Responsabilidades

  • Avaliar a capacidade creditícia por meio de processamento das solicitações e da documentação de empréstimos dentro dos limites especificados
  • Entrevistar os solicitantes para determinar a elegibilidade financeira e a viabilidade da concessão de empréstimos
  • Determinar todos os índices e métricas aplicáveis e estabelecer planos de pagamento das dívidas
  • Comunicar-se com os clientes para solicitar ou fornecer informações
  • Fundamentar decisões (aprovações/rejeições) e apresentar relatórios sobre elas
  • Celebrar contratos de empréstimo e aconselhar clientes sobre políticas e restrições
  • Atualizar o conhecimento do trabalho sobre tipos de empréstimos e outros serviços financeiros
  • Manter e atualizar registros de contas
  • Avaliar as necessidades do cliente, explorar todas as opções e apresentar diferentes tipos de empréstimos
  • Desenvolver redes de referência, sugerir canais alternativos e realizar vendas cruzadas de produtos e serviços para atingir metas
  • Ir “um passo além” para construir relacionamentos de confiança, fidelidade do cliente e satisfação do cliente durante o processo de subscrição
  • Operar de acordo com as leis e regulamentos e aderir às diretrizes de conformidade de empréstimos
  • Experiência de trabalho comprovada como Diretor de Empréstimos
  • Familiaridade com computadores e aplicativos/softwares bancários
  • Sólido conhecimento de produtos e práticas de empréstimos diretos/indiretos
  • Excelente comunicação e habilidades interpessoais
  • Orientação para a satisfação do cliente e competências de vendas
  • Capacidade de trabalhar em um ambiente orientado a objetivos
  • Bacharelado em Finanças, Economia ou área relacionada
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