"By using Workable we’ve all really loved being able to move people through the pipeline, and the transparency of the process. Getting our hands on resumes at speed and then being able to contact and respond to candidates all within the same system is also really great"
Since starting out in 2012, ClickMechanic’s customer-base has rocketed. Thousands are now using their online platform to book honest, reliable and vetted mechanics. Sophisticated software, efficient customer support and prompt and professional service have led to fast growth, which isn’t slowing down.
But fast-growth has led to an urgent need for more talent within the team. And a long-term strategy for managing ongoing candidate sourcing requirements.
Just a few years ago, the company consisted of the two co-founders (Andrew Jervis and Felix Kenton) and one mechanic. Now it employs 15 people, with another five job offers in the pipeline. They’ve also got over 1000 mechanics and garages on their books.
Before finding out about Workable’s Applicant Tracking System, the company’s approach to managing their recruitment process was described by their co-founder, Andrew, as “...clumsy, confusing and messy”. At best. With “sluggish, slow systems” struggling to keep pace.
"As more roles needed to be filled, so more people needed to be involved in the hiring process. Information was logged by different people on different sets of spreadsheets, emails with resumes for various different roles were pouring into one overflowing inbox. The approach was inefficient and the process only just about manageable".
Rapidly expanding small startup needs to hire new talent - fast. A reliance on inefficient, ineffective manual hiring systems and job posting is slowing progress and sapping resources.
Find a fully-automated tracking system to manage the entire process; from job-posting, candidate flow and sourcing, to communication and feedback. Must be transparent, intuitive, easy to integrate and designed to make an impact from Day One.
Growing at pace, the company needed to find a way to better manage their candidate flow. They joined Workable for a free trial, which quickly convinced them to sign up for a full plan. They’ve been using it ever since.
The team needed to get moving with their recruitment fast. Workable’s intuitive interface meant they could start sourcing straight away, without using up time on training or familiarisation.
"We all found it really easy to set up; straightforward and transparent. Being able to use it from Day One with no training was a real bonus for us as we desperately needed to start hiring and building our team."
They recruited eight new employees in just three months, and have another five positions to fill. Impressed with the quality of candidates, through Workable they’ve found talent to fill a number of different, specialised roles; from customer service and operations to marketing, sales and engineering.
Since using Workable, ClickMechanic’s team has trebled in a few short months. Sourcing is streamlined, creative and transparent. Business is good and, most crucially, resilient; they’re prepared for whatever sourcing requirements are round that next corner.
"Advertising new roles across job boards used to take a huge amount of time. It was a major pain as we had to manually post one job at a time. Since we’ve started using the one-click feature with Workable it's made posting jobs 200% easier. To further streamline the whole recruitment process, we integrated Workable into our careers page. Job specs now load automatically from Workable. What’s also great is that new candidate applications drop right into the roles in the dashboard as opposed to having various emails coming in."
"We all really love being able to move people through the hiring pipeline, and the transparency of the process."