MEET WORKABLE AGENT
Your hiring pipeline needs a new operating model
The Workable Agent runs the top of the funnel - sourcing, screening and qualifying every candidate against the spec - and hands your team an interview-ready shortlist. Recruiters spend less time processing and more time in the conversations that require them.
Forbes Advisor named Workable the Best
AI-Powered Recruiting Platform for 2025.
Why a new operating model?
Eight ways the pipeline breaks
Sorting volume, checking basic fit, collecting missing facts, keeping outreach consistent - that's not a good use of human judgement. That's information processing, and humans aren't built for it. So we built workarounds.
Batching
Applications pile up and are reviewed in batches. It feels efficient. It’s not. Good candidates kept waiting.
Recency bias
Candidates are compared to the pile, not to the spec. Once a few look good, motivation drops and the rest aren’t read carefully or at all.
Pipeline drift
Borderline candidates advance because they are the best in the pipeline, not because they match the job spec. The bar shifts with the pool.
Inconsistency
Same CV, two verdicts. Mood, fatigue and time of day quietly decide who advances.
Ordinary bias
School brands, familiar terminology, accents, formatting - dozens of small distortions per review.
Late discover
Hiring managers spend valuable interview time on facts that should have been collected on day one.
Complexity as coping
More stages, gates, rubrics. Overhead generated by the problem - not a solution to it.
Passive sourcing
Active outreach to passive candidates is labor intensive - only reserved for important hires. Means only the active-looking silver sees the role.
Eight things the agent changes
The agent doesn’t automate the existing process. It replaces the premise.
Evaluated on arrival
No batching, no pile. Every applicant is read against the spec the moment they enter - Sunday night included.
ICP as the spec
Forces clear articulation of what’s needed - often missed. Creates alignment before the first candidate is reviewed.
Strong fits move fast
Apply at 11pm, screening call booked by 9am. Speed matches fit, not pile size.
Volume routes itself
Obvious no’s filtered automatically. Good candidates aren’t slowed by the rest of the queue.
Always-on sourcing
Passive search, outreach, and follow-up run continuously - for every role, not just the senior ones.
Front-loaded discovery
Authorization, salary, hybrid days, certifications - collected before any human time is spent.
Consistent & continuous
No tired Friday. No favorites. Every candidate compared to the spec - never to the pile. Meritocracy and fairness becomes a structural property.
Less agency spend
The shortlist agencies sell - produced in-house, for every role, not just the few that justify the fees.
HOW WORKABLE AGENT DELIVERS
A new operating model, not just faster
Agree on the spec. Activate the agent. Wait for the calendar invite to a call with a pre-qualified candidate.
Step 1
Understands the role and your ideal candidate profile.
Step 2
Fine-tunes the ideal candidate profile. Mark must-haves, add disqualifiers, choose what shows in the job post.
Step 3
Sources candidates from 400M+ profiles.
Step 4
Sends personalised emails that drive applications.
Step 5
Fills gaps. Chats with candidates to capture basic facts.
Step 6
Scores responses, CVs and profiles against the job criteria.
Step 7
Moves strong candidates to your shortlist, or invites them to a screening call.
Step 8
Hands over qualified candidates to your team
What you get: every candidate scored against the spec, not the pile; every candidate personally engaged; a shortlist that updates itself.
You stay in control
Granular controls
Configure the Agent per account, per job, and per candidate. Set sourcing parameters, screening thresholds, engagement rules, and scoring weights. Change any setting in seconds.
Human review as standard
Every action, from sourcing to engagement, is logged and reversible. The agent stops the moment you engage a candidate. Review, override or reject any decision instantly.
Admin kill switch
Disable the Agent across your entire account at any time. No downside. Your existing candidate data, scorecards, and pipelines stay intact.
Built for trust and compliance
Regulatory alignment
Workable Agent is aligned with the EU AI Act. We hold ISO 27001, ISO 27017, and SOC 2 Type II certifications. Your candidate data stays encrypted, secure, and under your control.
Bias prevention and data minimisation
The agent doesn’t guess. It scores job criteria and qualifications only; protected characteristics are excluded by design. Low-confidence inferences pass to a human. We’re active in AIXPERT and AutoFair research on AI fairness.
Transparent, not black box
Every score has reasoning. Every candidate action is logged. You can audit exactly why the Agent did what it did - no mystery.
How it works, privacy, and bias
Does the Workable Agent replace my recruiters?
No. The Agent handles information-heavy work - sourcing, initial screening, outreach - so your team can focus on evaluating, culture fit assessment, and closing. Recruiters still own the relationship and the final call.
Will the Workable Agent consider interviews and emails?
In Phase II later in the year, the Agent will listen across interviews and emails, re-evaluate candidate fit, and consult on trade-offs to support you in making hiring decisions.
Does Workable Agent have bias?
We've designed the Agent to minimize bias. It scores on job criteria and qualifications, not demographics. We don't infer or consider protected characteristics. We're active in AIXPERT and AutoFair research to advance fairness standards in recruiting AI.
How does the Workable Agent handle GDPR and data retention?
Workable handles GDPR compliance for you. You can delete candidate data on request, and we remove it from our systems. The Agent respects your data retention policies.
How is the candidate score calculated?
The Agent evaluates candidates against up to 14 criteria specific to your job. Each criterion is scored independently and then normalized to a 0-100 scale. You see the score for each criterion, plus the overall score.
Does the Agent re-evaluate candidates as new info comes in?
Yes. As candidates respond to messages, take assessments, or progress through your pipeline, the Agent re-evaluates them in real time. Your shortlist dynamically updates.
How is Workable different from tools like ChatGPT or Claude?
Workable's AI tools are trained using implicit or explicit feedback from daily user interactions and analyzing why candidates are hired or moved through the hiring stages.
We are then able to use our proprietary systems and metadata to enhance the input and thus the output of generative AI in specific applications.
Our focus is to use customers' data to enhance the performance and accuracy of our in-house AI systems.
How is customer data handled?
Customer and usage data is kept confidential and not shared or distributed outside of the company. Customers can rest assured that their data is only being used for authorized purposes and their data is being safeguarded.
How is Workable handling AI transparency?
While a majority of LLM based applications like ChatGPT and Claude operate on “Black box” models that cannot be fully understood, we are committed to designing the features in a way that eliminates risk of sensitive data leaks and developing our own in-house models.
We are committed to ethical AI practices and are a member of the European AI Ethics Consortium. This brings together experts from various fields to collaborate on ethical guidelines for AI development and deployments.
One of the key issues related to AI ethics is explainability, which refers to the ability to understand how an AI system arrives at decisions or recommendations.
We’ve made efforts to ensure that our AI functionalities are as transparent and explainable as possible.
Will Workable be compliant with AI laws and regulations?
Yes. Workable Agent is designed and operating in alignment with the EU AI Act, which is currently the most stringent regulation today. We're transparent about how the Agent works, we have built it to comply with all laws and regulations around AI, and you maintain human oversight at every step.
What’s Workable’s approach to non-discrimination and bias?
We are committed to ethical AI practices and are a member of the European AI Ethics Consortium. This brings together experts from various fields to collaborate on ethical guidelines for AI development and deployments. We want to follow the latest research and be at the forefront of efforts to promote ethical and unbiased AI solutions. We will consistently self-evaluate our own in-house tools for bias and model drift.
How can Workable AI help with my DEI program?
Workable AI supports DEI programs by employing AI-powered anonymized screening to reduce unconscious bias in candidate selection by helping the hiring team focus on qualifications, skills, and job-relevant experience.
Workable AI's job description generation suggests language that is appealing to a broader candidate pool. Non-inclusive descriptions often lead to self-disqualification, as candidates believe they must meet all requirements. Our approach ensures appealing descriptions that attract diverse applicants, fostering inclusivity in hiring.
Furthermore, Workable AI evaluates candidates based on their skills, overcoming biases related to personal attributes like education or previous employers, and generates standardized scorecards to ensure equity by establishing consistent assessment criteria for all candidates, thereby fostering a fair hiring process.
